Policies

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To secure your appointment, a 50% deposit of the total service price is required at the time of booking. This deposit will be applied to your final balance at your appointment. 

You’ll receive text reminders to help keep you on track. If you need to reschedule or cancel, please notify us at least 24 hours in advance. 

Cancellations made within 24 hours, or missed appointments, will result in forfeiting the deposit.

Any deposits made for appointments are non-refundable. ​ 

Fees are non-transferable to future services as they compensate for the time reserved in the schedule.

We kindly ask that you do not bring any guests with you to your appointment unless they are scheduled to receive a treatment as well.  ​

 For the safety and enjoyment of you, your child, and other clients in the building, we ask that you do not bring your child or that they be accompanied by another adult while you receive your service. We are unable to supervise your little ones as the priority is to complete your service.

There are no returns, exchanges, or refunds for products purchased in office or online from Cristal Clear Skin Aesthetics.  

​ In the event of a proven reaction (established clients only), please email oneskinesthetics@gmail.com within 5 days of purchase to discuss options with Ailyn.​ ​ 

All clients must have a current and active credit card on file at all times or risk any future appointments being cancelled without notice. 

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Credit card payments will only be processed for missed, late, or no show appointment fees without notice.

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Failure to have an active card on file will result in cancellation of any future appointments in addition to a suspension in booking any future appointments until a new card is presented and payment is collected.

At Cristal Clear Skin, we respect and value your privacy. This Privacy Policy outlines how we collect, store, and manage the personal data you provide to us, including your phone number and email address, when subscribing to our SMS and email communications. We are committed to safeguarding your personal information and ensuring that it is handled responsibly.

1. Information we collect

When you subscribe to receive SMS or email communications from us, we collect the following information:

• Phone Number: For SMS communication.
• Email Address: For email communication.
• Viewing/Engagement History: Information about how you interact with the messages we send, such as open rates, clicks, or responses (only if applicable).

2. How We Use Your Information

We may use your phone number and email address to:

• Send you updates, promotions, offers, and relevant information.
• Improve the quality and personalization of our communications.
• Monitor the effectiveness of our messages, such as tracking open rates or engagement (such as clicks or responses).

3. Data Storage and Security

We take the security of your personal information seriously. Your phone number and email address are securely stored in our systems. We employ standard industry practices to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Data Sharing

We do not share, sell, or lease your phone number, email address, or any other personal information with third parties, except as required by law or with trusted partners who assist us in delivering services to you, and only under strict confidentiality agreements.

5.How You Can Manage Your Preferences

You may choose to opt out of receiving further SMS or email communications at any time. To unsubscribe:

• SMS: Reply "STOP" to any SMS message you receive.
• Email: Use the "Unsubscribe" link provided in the footer of each email.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new policy on our website, and the "Effective Date" will be updated accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cristal Clear Skin
www.cristalclearskin.com
oneskinesthetics@gmail.com

By subscribing to our SMS or email list, you acknowledge that you have read and understood this Privacy Policy.

For further information, you can always access this Privacy Policy at www.cristalclearskin.com.

 Last updated: Jan. 6, 2025

The Cristal Clear Skin mobile message service (the "Service") is operated by Cristal Clear Skin (“Cristal Clear Skin”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Cristal Clear Skin’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cristal Clear Skin through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Cristal Clear Skin. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559071239 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Cristal Clear Skin mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559071239 or email oneskinesthetics@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.